Below is a list of our most frequently asked questions! If you can’t find the answer you’re looking for, please don’t hesitate to reach out to us.
WHAT IS THE SAVOUR ITALY TOURS EXPERIENCE LIKE?
The Savour Italy Tours experience is all about discovering every aspect of the Italian life and the Bel Paese. All custom itineraries and small group tours are carefully and personally curated by the owner Antonio, who has amassed decades of experience both in Italy and abroad.
WHAT KIND OF HOTELS DO YOU USE?
Before we book a hotel for our travellers, our team visits it and inspects it from top to bottom. A hotel makes our short list only when it meets our standards for comfort, value, location and that little bit of flavour that turns a stay into something unique.
CAN WE COMMUNICATE OVER EMAIL AND SKIP THE INITIAL PHONE CALL IN ORDER TO BUILDING A CUSTOM TRIP ITINERARY?
The idea behind our custom, tailor-made itineraries is to build something for you that is not standard and that you cannot purchase “off-the-shelf” online or at any travel agency. Therefore, the initial phone or video call is an informal meeting aimed to narrow down your travel style. You will understand more about how we work and if we are the right company to invest your travel money with. Plus, you will be getting a lot of free ideas and insights about Italy. So, come with a lot of questions! The initial phone or video call is not a sales pitch and you are not committed to buy anything.
I HAVE SPECIAL MEAL REQUIREMENTS. CAN YOU ACCOMMODATE ME WHEN I AM ON A TOUR?
Definitely! This is very common request. Just notify us of any dietary restrictions at the time of booking and we’ll make sure that you are provided with options during your journey.
DOES SAVOUR ITALY TOURS ACCOMMODATE PHYSICALLY CHALLENGED TRAVELLERS?
We want everyone to be able to explore and experience Italy. We work with partners who specialize in accessible travel and design wonderful itineraries with that in mind. Give us a call and talk to Antonio about any physical disabilities or limitations and he can help you choose the best itinerary for you. If you require dedicated assistance, we ask that you plan to travel with a companion.
DOES SAVOUR ITALY TOURS ARRANGE FLIGHTS?
While we can advise you on the best flight route, we do not purchase flights on behalf of clients. Many of our clients like to use their travel points or their preferred travel agent. If you need assistance in booking your flight, let us know and we will put you in touch with one of our partner travel agencies to help you find the best deal.
DO I NEED A VISA TO TRAVEL TO ITALY?
Italy does not require U.S. or Canadian citizens to purchase an entry visa. Non-U.S. or non-Canadian citizens can check if a visa is required for entry by visiting: vistoperitalia.esteri.it/home/en. Please let us know if you have any questions.
DO I NEED A PASSPORT TO GO TO ITALY?
Yes. Please check your passport’s expiration date before you reserve your tour. It must be valid for 3 months beyond your return date. Source: vistoperitalia.esteri.it/home/en
ELECTRICITY: WHAT ADAPTER AND/OR TRANSFORMER DO I NEED WHEN WE ARE IN ITALY?
The current in Italy is 220V, 50Hz so you’ll need to bring a transformer for standard 110V North American appliances. Plugs have two round pins (three if grounded). Chargers on modern electronic devices (cameras, phones, laptops,…) already support both 110V and 220V. Please check the fine print on your chargers. In this case you will only need a plastic adapter for the different Italian socket. Don’t worry if you forget to bring one! These small plastic adapters can be purchased everywhere in Italian cities from an electrical supply store (elettricista) or at your nearest piazza’s markets! (See images at the bottom of the page.)
HOW CAN YOU STAY CONNECTED WHILE IN ITALY?
Here are some options:
1. Bring your own phone and sign up for an international/global plan. For most travelers, it’s easiest to set up your own mobile phone with a basic international calling and/or data plan that’s customized to your needs
2. Buy a SIM card. This option works best for people who plan to make a lot of calls while traveling. While this is cheaper if you are making calls to European numbers, your phone must be compatible (unlocked) and calls to North America are not included and expensive.
3. Bring your own phone and do everything over Wi-Fi. Not only can you use Wi-Fi to get online, but you can also make phone calls and send text messages at no charge. Most hotels accommodations made by us offer free Wi-Fi. This option is fine but problematic if you cannot find a hot spot while away from the hotel.
HOW MANY TRAVELLERS ARE IN A SAVOUR ITALY TOURS GROUP?
All groups range in size from 10 to 20 travellers, which offers many advantages, including: the ability to drive through secondary roads in a private mini-coach that allows for an intimate experience with the local territory, the opportunity to enjoy meals at a communal table at a family winery or a small trattoria packed with local flavours, and the chance to fully immerse yourself in the Italian culture and language by listening closely to your Tour Director dealing with the locals.
WHAT ABOUT DRESS CODE?
No particular dress code is required on our tours. We believe in packing lightly and travelling comfortably. For our group dinners in the evenings, we advise “smart casual”. A jacket for men is not required.
HOW MANY SEATS ARE ON YOUR PRIVATE BUSES? CAN I REQUEST SEAT ASSIGNMENTS?
The private buses we use for our tours have a seating capacity between 25 and 29 people. (Keep in mind that a regular tourist bus size is 50 seats). You will never feel crowded and you will have plenty of room for your luggage (and shopping bags!) We do not assign seats on the bus. In fact, in order to ensure that all travellers have the opportunity to fully enjoy the scenery during bus rides, we ask that our customers mix it up and rotate their seats daily.
DO YOUR PRIVATE BUSES HAVE AIR-CONDITIONING AND RESTROOMS?
Yes, the private buses have air conditioning. No, they do not have restrooms. We stop every two hours on longer transfers to give everyone time for a bathroom break and to stretch their legs.
SHOULD I TIP THE TOUR DIRECTOR, BUS DRIVER AND LOCAL GUIDES?
All tips are included in your package, unless otherwise specified. However, extra tipping from participants is always welcome. It is customary to offer a cash gratuity to the tour leader and the driver at the end of a group tour. We recommend 3 to 4 euro per person, per day for the driver and 6 to 8 euro per person per day to the tour leader.
DOES SAVOUR ITALY TOURS ARRANGE TOUR EXTENSIONS?
Yes. Take advantage of our in-depth knowledge of Italy and ask us the best places to spend a few more days before or after your tour.
IS IT POSSIBLE TO COMBINE TWO OR MORE OF YOUR TOURS?
Yes. In addition to customizing your tour with our pre- and post-stay extensions, you also have the option to combine multiple tours into one. One good example is the South Italy Tour which can be easily combined with the Sicily tour.
DOES SAVOUR ITALY TOURS ARRANGE TRANSFERS?
Yes. We cover the entire Italian peninsula and can arrange private transfers to and from your hotel, airport, harbour, train station, and between cities with stops and visits along the way.
WHEN SHOULD I MAKE MY RESERVATION? CAN SAVOUR ITALY TOURS HOLD A SPOT ON A TOUR FOR ME?
If you have your heart set on a certain tour at a certain time (and at its current price), we recommend that you make your reservation as early as possible – nine to twelve months in advance is a good rule of thumb. We will hold a spot for you once the deposit is paid. You have 5 days to change your mind and be fully reimbursed. No deposit will be returned after 5 days.
WHAT IF THE TRIP I HAVE MY HEART SET ON IS SOLD OUT?
Just because a tour is sold out doesn’t mean that there aren’t other options for getting you on the tour of your dreams. If we can make it happen, we will. Please call us and we will try to accommodate your request or let you know about newly added departure dates that might work with your schedule.
CAN I TRANSFER MY TOUR RESERVATION TO SOMEONE ELSE?
Yes, as long as there are no changes to the accommodation requirements.